A New Computer, Laptop or Tablet Every 2 Years

If your Knowhow InfinityTm Leasing agreement is 2 years old, now is the perfect time to start thinking about your options.

Below you can find a list of Frequently Asked Questions including how to renew and upgrade to the very latest Computer,

Laptop or Tablet.  You can get 25% Cash Back of the value of the original machine when you return the old equipment

and take out a new InfinityTm Leasing agreement.

FREQUENTLY ASKED QUESTIONS

Q. What are my options when my InfinityTm Leasing is 2 years old?

A. Now that your InfinityTm Leasing agreement is 2 years old you can choose which options suit you best; 

Option 1: Renew and upgrade to the very latest Computer, Laptop or Tablet

and get 25% Cash Back based on the value of the original equipment when you return the old machine.

  The equipment must be returned in good working order in line with the terms and conditions of your agreement.
  Simply apply online and get pre-approved at www.infinity-online.co.uk/apply or call 0161 333 2400. Once
approved, you’ll receive your approval certificate by email. Print it off and take it to your nearest PC World or
Currys store and choose a new machine.
Option 2: Continue to lease
  If you’re not ready to change, you can continue to lease the equipment.
  Simply do nothing and we will send you further information in the coming weeks. Please note you’ll no longer
have Knowhow™ services support (such as Whatever Happens, 24/7 Help & Advice, Internet security) should
anything go wrong.
Option 3: Return the old equipment and end your agreement.
  You can find out more about how to return the old equipment in the Terms and Conditions file available for
download below.
 
  Please note there is no option to own the computer/tablet at the end of the lease agreement.

Q. How do I renew with Infinity Leasing?

A. Applying to renew and upgrade your current InfinityTm Leasing agreement is easy and only takes a few minutes.

Online:

You can apply online and get pre-approved at www.infinity-online.co.uk/apply. Once approved, you’ll receive your approval
certificate by email. Print it off and take it to your nearest PC World or Currys store and choose a new machine.

By Phone:

Applying for InfinityTm Leasing by phone is easy, call us today on 0161 333 2400.
You will need a credit or debit card in your name and your passport. Our lines are open;
Monday - Friday: 09:00 to 20:00
Saturday: 09:00 to 18:00
Sunday: 10:30 to 18:00.

Q. How do I get 25% Cash Back?

A. Simply return the old equipment to us when you renew and upgrade with InfinityTm Leasing. We will send you Cash Back to the value
of 25% of the value of the machine on your original agreement.

Q. Can I continue to lease after 2 years?

A. If you are not ready to renew and upgrade with InfinityTm Leasing today, you can continue to lease the equipment.

Please note you’ll no longer have Knowhow™ services support (such as Whatever Happens, 24/7 Help & Advice, Internet
security) when you choose to continue leasing. To continue leasing, simply do nothing and we will be in touch in the next
few weeks.

Q. Can I renew and upgrade my InfinityTm Leasing at a later stage?

A. If you decide to continue leasing the InfinityTm Leasing equipment, you can still renew and upgrade to the latest
technology within the next 6 months and receive 25% Cash Back of the value of the machine on your original agreement.

Q. How do I return the equipment?

A. You can return the old equipment via our free courier service.
Collection can be arranged Monday to Friday from home or work.
To arrange collection simply call 0161 333 2400, select Option 3 from the voice menu and we will be happy to help you.

Please take time to read through the Terms and Conditions file below which will explain in more details how to
return the old equipment.

Terms & Conditions DOWNLOAD PDF
PDF